180 Medical Inc

Confirmations Specialist

US-OK-Oklahoma City

Overview

Process, maintain, compile acceptance or denial of monthly patient shipments. Provide client service support to the Account Management teams.  Collect medical documentation and information for patient’s of 180 Medical.  Wide variety of administrative duties.

Qualifications

  • Must have a high school diploma, college degree preferred, not required.
  • Six months to one year related experience and/or training; or equivalent combination of education and experience.
  • Typing: 35-40 wpm with 40 (adjusted) highly recommended
  • Possess medical administrative skills
  • Good communication skills with professionals in clinics and hospitals
  • Sales experience preferred
  • Ability to reason, problem solve, and think outside the box
  • Multi-task a variety of issues
  • Good organization skills and can prioritize tasks
  • Proficient in Microsoft Office programs
  • Good attention to detail
  • Reliable/dependable
  • Flexible and adaptable to changes in environment and industry
  • Team Player; work well with others

Responsibilities

  • Set up automated Medicare confirmation calls.  Coordinate and follow up on Medicare patients to ensure shipments don’t go out without a confirmation
  • Call and confirm Medicare orders with customers through call system and via email
  • Assist with other special projects to support company as needed
  • Handle incoming phone calls from clients regarding orders & customer service issues
  • Request Medicare documentation on Medicare clients
  • Contacts medical facilities to obtain cultures and UAs on potential clients
  • Make entries as appropriate in Medtrack an internal Microsoft Access database
  • Place orders in Medtrack
  • Change orders in Medtrack
  • Handle appropriate follow up with patients

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