180 Medical Inc

Receptionist

Job Locations US-OK-Oklahoma City

Overview

Answer inquiries and obtain information for general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.  Perform duties too varied and diverse to be classified in any specific office clerical occupation.

Qualifications

  • Must have a high school diploma, college degree preferred, not required.
  • Six months to one year related experience and/or training; or equivalent combination of education and experience.
  • Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Job requires being honest and ethical.
  • Accepting criticism and dealing calmly and effectively with high stress situations.

Responsibilities

  • Operate multi-line Shoretel telephone system; answer, screen and forward calls, providing information, taking messages, review voicemails, and scheduling appointments.
  • Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with invoices and other documents.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Hear, resolve, and forward complaints from customers and public to the appropriate person.
  • Create, file, audit, and maintain records.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Analyze data to determine who would best answer a question from a customer or member of the public.
  • Provide information about establishment such as location of departments or offices, employees within the organization, or services provided.
  • Responsible to maintaining the supplies and stocking file and supply rooms.
  • Assist and provide administrative support to the Human Resources department with various tasks such as special events or company luncheons.
  • Document all important documents and make sure they have been scanned, uploaded, and filed.
  • Sort and distribute mail.
  • Manage the file room, printing room, break room/ kitchen, bathrooms, and conference room to ensure they are clean and presentable.

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