180 Medical Inc

  • Confirmations Specialist

    Job Locations US-OK-Oklahoma City
  • Overview

    Complete monthly calls to customers to confirm supply order needs. Ensure compliance with insurance guidelines. Maintain rapport with existing patient base. Provide client service support to the Account Management department. Collect medical documentation and other administrative duties as needed for patients of 180 Medical.  


    • Possess medical administrative skills
    • Good communication skills with professionals in clinics and hospitals
    • Ability to reason, problem solve, and think outside the box
    • Multi-task a variety of issues
    • Good organization skills and can prioritize tasks
    • Proficient in Microsoft Office programs
    • Good attention to detail
    • Reliable/dependable
    • Flexible and adaptable to changes in environment and industry
    • Team Player; work well with others


            Physical Demands:


    • Regularly required to sit, stand, walk, and occasionally bend and move about the facility.
    • Infrequent light physical effort required.
    • Occasional lifting up to 30 lbs.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


    • Coordinate, follow-up on Medicare patients; ensure shipments don’t go out without a confirmation
    • Call and confirm Medicare orders with customers through call system and via email
    • Assist with other special projects to support company as needed
    • Handle incoming phone calls from clients regarding orders & customer service issues
    • Request Medicare documentation on Medicare clients
    • Contacts medical facilities to obtain cultures and UAs on potential clients
    • Make entries as appropriate in internal database
    • Place and/or change orders in system.
    • Handle appropriate follow up with patients
    • Renew insurance prior authorizations


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